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THE MENU ENGINEERING MASTERCLASS

  • KERB Social 4 Horner Square London, England, E1 6EW United Kingdom (map)

JOIN TEAM MARKETING, OPS CLUB, 2fORKS & ME&U FOR

THE MENU ENGINEERING MASTERCLASS

A half-day with Ops Club, Team Marketing, 2Forks and me&u. We will explore how menus are designed, launched and optimised for commercial success.

​Menus sit at the intersection of brand, operations and revenue. Yet the teams responsible for them often approach them from completely different perspectives - and that's where the friction (and the opportunity) lives.

​Team Marketing, Ops Club, 2 Forks, and me&u bring together marketing, operations, food and finance leaders to debate, dissect, and rebuild the way menus are made. Featuring Menu Geek Annica Wainwright and supported by me&u, the session also explores the growing role of digital menus and guest-ordering technology.

​This is an interactive morning, combining live debate, expert insight and practical operator case studies.

Who it's for

  • ​Hospitality operators - independents, multi-site groups and emerging brands

  • ​HQ teams - marketing, commercial, food development, ops and finance leaders

  • ​Chefs and food development teams responsible for menu design and launches

  • ​Commercial directors looking to sharpen menu performance and margin

What you'll learn

  • ​How leading operators decide who actually owns the menu - and why it matters

  • ​The trade-offs between creativity, simplicity and margin - and how to balance them

  • ​How digital menus and guest-ordering platforms are reshaping menu strategy

  • ​A practical menu engineering framework you can apply on Monday morning

  • ​How top brands launch, test and optimise menus across multiple sites

  • ​What to do when marketing, ops and finance disagree on menu direction

What you get

  • ​Half a day of insight from some of the sharpest minds in UK hospitality

  • ​A live Menu Clinic with the chance to have your own menu reviewed by Annica

  • ​Hot drinks and fresh pastries on arrival

  • ​Lunch (included) & networking to finish the morning

  • ​Direct access to speakers, peers and the me&u team

  • ​The Ops Club community feel - operators talking openly, no fluff and platitudes

Format

​Half-day event, 09:00 - 13:30. Interactive: panels, masterclass, Menu Clinic and networking.

Agenda

09:00 - Arrival & Networking Hot drinks, pastries, informal networking and digital menu demos.

09:40 - Opening: Welcome & Agenda

09:45 - me&u: The State of the Nation Report on Digital Menus A report presentation on digital menus, dynamic digital experiences and the role of guest ordering platforms.

10:15 - Conversation Series: Digging into Menus and Menu Ownership Hosted by Glenda Barber.

  • ​Who should own the menu?

  • ​Should menus prioritise creativity, simplicity or margin - and how do you balance those things?

  • ​What happens when departments disagree?

​Who's speaking:

  • ​Jono Jenkins - Commercial Director, Loungers Plc

  • ​Eran Tibi - Executive Chef & Founder, Bala Baya & Kapara Restaurants (Ex. Great British Menu chef)

  • ​More speakers to be confirmed shortly ✨

11:15 - Break

11:40 - Menu Engineering Masterclass with Annica Wainwright The world's biggest Menu Geek will share the research framework that makes your menu work harder for your brand, your team, your customers and your bottom line.

​This session will include a quick-fire Menu Clinic, where Annica shares ideas for the operators in the room.

​[Don't forget to share a PDF of your menu (follow the upload link on the event registration confirmation email!) for a chance to walk away with actionable advice on how to improve your own menu.]

12:30 - Networking Lunch Opportunity for attendees to connect and continue the conversation.

13:30 - Close

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