At Sentiment Search, we're transforming the hospitality industry with the next generation of customer feedback insights. Our platform empowers your business to improve ratings, improve customer experience, benchmark against competitors, and leverage the power of AI for unparalleled operational excellence.
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First 3 months free.
KEY FEATURES
Comprehensive Feedback Aggregation - Bring every customer review into one place. Sentiment Search aggregates feedback from Google, TripAdvisor, Deliveroo, Uber Eats, reservation platforms, and more, giving hospitality businesses a complete view of customer sentiment across every touchpoint.
Hospitality-Specific AI & Benchmarking - Our AI has been developed in-house specifically for the hospitality industry. It analyses every sentence of feedback to uncover detailed insights and enables unrivalled benchmarking against your competitors at category and subcategory level.
Powerful Yet Incredibly Easy to Use - Sophisticated insights don't need to be complicated. Sentiment Search transforms complex customer feedback into an intuitive dashboard and automated reports that anyone in the business can understand and act on, making it easy to identify priorities and improve guest experience.
